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BOOKING POLICY

WE DO NOT TATTOO MINORS - NO EXCEPTIONS!

The best way to schedule an appointment with any of our artists is to fill out a consultation form located on our home page. Selecting your preferred artist and being as concise and clear about your idea as possible will help us accommodate you quickly.  If you are unsure who you want to book with, our manager will help find the right artist for you based on your style, timeframe and personal preferences.

On the day of your appointment:

Please make sure that you are prepared to be tattooed for the time that you have scheduled.

(i.e. on time, have eaten, are not on any substances, have the appropriate amount of money as agreed upon or the hourly rate for the hours that you are scheduled.)

We are a custom shop, not a street shop and work hard to provide a relaxing and calm environment for our clients. Many of our clients travel from great distances and sit for multiple hours in a session, which takes deep mental focus and stress-free atmosphere. Please be considerate of other clients and DO NOT bring children, multiple bystanders, and any other possible disruptions into the tattoo shop.

If our artists feel like you don’t respect their time or value their services, they are free to discontinue the work relationship at any time.

DEPOSIT POLICY

Once you and your artist have had a consultation and agreed upon a design, a deposit will be required to schedule your appointment. 

Deposits are a non-refundable method of reserving your appointment.

It will be deducted from your LAST tattoo appointment. It is not to purchase the artwork itself, but as a down payment on your custom tattoo. If you want to change your agreed upon design, a new deposit will be required to go toward designing a new piece. 

  • If you arrive more than 20 minutes late without notifying us, you will lose your deposit.

  • You will NOT lose your deposit the first time you cancel as long as you give us at least 48 hours notice.

  • Second cancellation will result in a forfeit of the deposit.

PAYMENT POLICY

Please let your artist know what method you will be paying with, as some of our artists can only accept cash. Please come prepared with the proper amount of funds for your session. There are also multiple ATMs on Butler Street. When booking your appointment please let us know how many hours you would like to be tattooed, so that we can give you a more accurate estimate of cost.

If you have a budget for the appointment, make sure to let us know while scheduling you so that there aren’t any miscommunications. We are more than happy to work with any budget. In order to cover our costs, we have a shop minimum of $100.

Please also note that all of the above mentioned is nonnegotiable. Please do not haggle with prices, times, availability, etc. Our artists put a great deal of prep work into tattooing. Please respect their time as we respect yours.  

 

 

CANCELLATION POLICY

If you must cancel, please give us at least 48 hours of notice (More would be preferable) by calling the shop. (we hate to have to address this, but messaging our instagram/social media feed, texting employees, etc is not an acceptable way to cancel. We check our voicemail every day.)

If you cancel with 48 hours (or more) of notice, you will not lose your deposit the 1st time. The second cancellation will result in a forfeit of the deposit.

If you no show/no call, you lose your deposit and you will have to leave a deposit in the amount of the entire tattoo, (or in the case of a large multiple session tattoo, $400) before we will reschedule you.

We understand that these rules might seem strict, but we are a very small business. Please consider that your cancellation may cause someone to lose out on an entire day of work. We all understand that there are occasionally emergencies and legitimate reasons, but we will do our absolute best to be there and ready to work, and we ask that you will too.

HOW TO CANCEL:

You can cancel by calling the shop (412) 709-6448, if no one answers, leave a voicemail, we check it daily.

PLEASE DO NOT:

  • Cancel by messaging our Instagram or Social Media
  • Cancel by texting our Artists or Employees
  • Cancel by NO SHOW! (you will forfeit your deposit*)

*If you no show/no call, you lose your deposit and you will have to leave a deposit in the amount of the entire tattoo, (or in the case of a large multiple session tattoo, $400) before we will reschedule you.