If you must cancel, please give us at least 48 hours of notice (More would be preferable) by calling the shop. (we hate to have to address this, but messaging our instagram/social media feed, texting employees, etc is not an acceptable way to cancel. We check our voicemail every day.)
If you cancel with 48 hours (or more) of notice, you will not lose your deposit the 1st time. The second cancellation will result in a forfeit of the deposit.
If you no show/no call, you lose your deposit and you will have to leave a deposit in the amount of the entire tattoo, (or in the case of a large multiple session tattoo, $400) before we will reschedule you.
We understand that these rules might seem strict, but we are a very small business. Please consider that your cancellation may cause someone to lose out on an entire day of work. We all understand that there are occasionally emergencies and legitimate reasons, but we will do our absolute best to be there and ready to work, and we ask that you will too.
HOW TO CANCEL:
You can cancel by calling the shop (412) 709-6448, if no one answers, leave a voicemail, we check it daily.
PLEASE DO NOT:
- Cancel by messaging our Instagram or Social Media
- Cancel by texting our Artists or Employees
- Cancel by NO SHOW! (you will forfeit your deposit*)
*If you no show/no call, you lose your deposit and you will have to leave a deposit in the amount of the entire tattoo, (or in the case of a large multiple session tattoo, $400) before we will reschedule you.